Portfolio
See examples of how my writing...
Guides through the unexpected
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Payment verification pop-up
Resolving order-submission confusion
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Product change modal
Communicating required changes
Helps when things go wrong
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404 page
Improving a less-than-helpful error page
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Express checkout error
Injecting UX into a vendor’s journey
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Declined payment error
Amending design system component
Efficiently delivers information
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Opt-out journey
Balancing user and business needs
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Developer notifications
Managing 60+ deliverables